About Us : Careers : Sales Engineer

We were looking for a single tool for IT asset configuration, remediation and monitoring, and Redcell had everything that we were looking for already integrated, and we liked the price

Dave Nebral, Network/Telecom Manager at Greatbatch

Career Opportunities

Send resume to hr@doradosoftware.com

Sales Engineer:

Dorado Software, Inc. is the market leader in infrastructure management for heterogeneous environments. Dorado gives IT and Network teams the power to view, deploy, configure and control their network resources via a single solution, offering an economical and efficient alternative to the multiple disparate systems traditionally used to manage networks

The Sales Engineering team at Dorado is responsible for assisting the Sales team in all aspects of the sales process including RFI/RFP, meetings, presentations, demonstrations, lab-trials and installations. Dorado Sales Engineers support the outside, inside and channel/partner sales teams. The SE must have excellent customer relationship skills as well as in-depth network / technical knowledge. Sales Engineers are the primary link between our customers and our product line and corporate resources ensuring customer satisfaction. Sales Engineers report to the Director of Technical Field Operations.

Responsibilities include:

Make sales contacts, research customer needs and develop application of products and services in an effective manner by:

  • Determining market strategies and goals for each Redcell product and solution.
  • Adhere to Dorado processes, standards and practices
  • Obtaining and coordinating data and information from staff and customer groups
  • Researching and developing lists of potential customers
  • Doing market research and determine customer needs and providing information to other staff
  • Evaluating product and service marketability in terms of customers; technical needs
  • Following up on sales leads and making calls on potential customers
  • Maintaining up-to-date understanding of industry trends and technical developments that effect target markets
  • Establishing and maintaining industry contacts that lead to sales
  • Working with operations and engineering staff to establish a communication path with the customer

Develop and deliver sales presentations, demonstrations and close sales in a professional manner by:

  • Completely understanding the customer's technical needs and requirements
  • Developing sales and marketing proposals for customers on technical products and services
  • Making presentations and demonstrations for clients, OEMs, users, partners, etc.
  • Performing lab trials and proof-of-concept to clients, OEMs, users, partners, etc.
  • Developing technical presentations and workshops
  • Maintaining up-to-date awareness of activities, industry trends & competitive products
  • Making regular calls to develop relationships and follow up on leads
  • Establishing long-term, ongoing repeat relationships
  • Acting to close deals and finalize contacts
  • Meeting established sales quotas and revenue goals
  • Resolving problems with products and services audit programs

Participate in development of new products and modification of existing products in an effective and professional manner by:

  • Evaluating product and service marketability
  • Recommending new technical products and product modifications or terminations
  • Gathering analyzing and sharing customer technical information and feedback
  • Working with other staff to identify future customer needs
  • Determining customer satisfaction with products and services
  • Maintaining an up-to-date working knowledge of newly developing technologies and manufacturing practices

Specialized Knowledge or Skill

  • Bachelors degree in engineering or a related technical field and 4-5 years of field sales experience, or equivalent, required
  • Hands on Networking and Network Management experience required
  • Solaris, Linux and Windows OS knowledge
  • Well developed sales skills
  • Excellent oral/written communication skills
  • Well developed presentation skills
  • Excellent customer relation skills
  • In-depth knowledge of target market industries
  • Ability to travel at least 60% of the time
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