[Redcell] will allow us to get a handle on what's out there, what we have, what's in its configuration, and when we want to replace it.
Lorenzo Shells, network systems engineer for the California Department of Corrections and Rehabilitation (CDCR)
This whitepaper looks at the challenges CSPs face as they try to adapt to the assurance needs of cloud-based services - the unpredictable mix of mobile/Web 2.0/M2M apps, video and XaaS services that need to be delivered to a growing range of end-customer devices in real-time. It explores how CSPs need to meet the 'just in time' frames of, and rising customer expectations for, digital services. It also explains a new, practical approach to rapid cause analysis that enables CSPs to strike the right balance between real-time visibility of key indicators and deeper analysis of data on-demand.