Solutions : Managed Services MSP

Dorado Software offers a robust, scalable, and cost-effective solution to our customers. In addition, their ability to manage converging infrastructures of voice, data, and video is an ideal fit in our portfolio of Cisco and Avaya solutions.

Ken Apperson, President, Quagga

Managed Services (MSP)

Enhance your MSP Business With a Portfolio of Management Services

While the customer demand for outsourced IT & operations functions and services continue to gain popularity to reduce maintenance and training costs, Managed Service Providers (MSPs) face many challenges to satisfy this demand. Challenges include:

  • Differentiation from hardware resale commonditization and "me too" monitoring capabilities
  • Diverse service offerings require diverse expertise - and a usually a different tool for each
    service offered

The Redcell product portfolio offers MSPs a single console to offer a full lifecycle of management services including: discovery, topology, dependencies (CMDB), inventory, configuration management of resources & assets, service and application allocation and provisioning, proactive monitoring, health performance and change compliance, event notification and troubleshooting, remediation and resolution, OS/ firmware updates and patching.

  • Services
  • Benefits
  • Devices
  • Pricing
  • Downloads

The Redcell MSP solution provides the ability to offer a portfolio of revenue generating services, such as:

  • Monitoring
    • Basic event/fault
    • Change detection
    • Compliance (configuration and/or security)
    • Security Event
    • Performance (Basic, Advanced QoS, and/or Advanced VoIP)
    • Advanced Monitoring (Application/Service)
  • Configuration
  • Deployment/Configuration
  • Backup & restore
  • Update & patch
  • Service / Application provisioning an deployment
  • Disaster recovery
  • Inventory and Auditing of Assets
  • Automated remediation, configuration, disaster recovery
  • Increase Margins
  • Drive stickier, more intimate relationships with customers
  • Quickly Generate New and Reoccurring Revenue Streams
  • Differentiate Your Business and Gain Account Control
  • Reduce Operational Costs of Service Delivery
  • Agentless Management
  • Capitalize on Market for Compliance & IT Governance
  • Deliver New & Pro-Active Services
  • Improve ROI of Service Delivery
  • Reseller License with Unlimited Use
  • Bundled Application Pricing

Device Support

Multi-vendor, multi-technology

  • Supports converging IT technologies - security, networking, and storage
    devices; systems, media gateways, and applications - from leading vendors
    like Cisco, Juniper, Extreme, Dell, Microsoft, Foundry, Linux, HP, Avaya,
    Aruba, Oracle, EMC, Nortel, 3Com, Brocade and more!

Get up and going quickly

with an off-the-shelf MSP package starting at $37,000.

Contact our sales team for a quotation and to learn about our Redcell MSP Program complete with a bundled application package for hosting and options for application resale, development tools, and customer self-care portals.

Redcell Managed Services Solution,
Simplify and Enhance Service Delivery Datasheet (pdf)
Contact for a FREE Trial!
Demo Redcell Today!

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