[Redcell] will allow us to get a handle on what's out there, what we have, what's in its configuration, and when we want to replace it.
Lorenzo Shells, network systems engineer for the CDCR
Managed Services (MSP)
Redcell Portfolio of Management Services to Enhance your MSP Business
While the customer demand for outsourced IT & operations functions and services continue to gain popularity to reduce maintenance and training costs, Managed Service Providers (MSPs) face many challenges to satisfy this demand, including:
- Differentiating themselves from hardware resale commonditization and "me too" monitoring capabilities; and
- Diverse service offerings requires diverse expertise, and a usually a different tool for each service offered
The Redcell product portfolio offers MSPs a single console to offer a full lifecycle of management services including: discovery, topology, dependencies (CMDB), inventory, configuration management of resources & assets, service and application allocation and provisioning, proactive monitoring, health performance and change compliance, event notification and troubleshooting, remediation and resolution, OS/ firmware updates and patching.
The Redcell MSP solution provides the ability to offer a portfolio of revenue generating services, such as:
- Monitoring
- Basic event/fault
- Change detection
- Compliance (configuration and/or security)
- Security Event
- Performance (Basic, Advanced QoS, and/or Advanced VoIP)
- Advanced Monitoring (Application/Service)
- Configuration
- Deployment/Configuration
- Backup & restore
- Update & patch
- Service / Application provisioning an deployment
- Disaster recovery
- Inventory and Auditing of Assets
- Automated remediation, configuration, disaster recovery
- Benefits
- Downloads
- Device
- Pricing
- Increase Margins
- Drive stickier, more intimate relationships with customers
- Quickly Generate New and Reoccurring Revenue Streams
- Differentiate Your Business and Gain Account Control
- Reduce Operational Costs of Service Delivery
- Agentless Management
- Capitalize on Market for Compliance & IT Governance
- Deliver New & Pro-Active Services
- Improve ROI of Service Delivery
- Reseller License with Unlimited Use
- Bundled Application Pricing
| Redcell Managed Services Solution, Simplify and Enhance Service Delivery Datasheet (pdf) |
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Device Support
Multi-vendor, multi-technology
- Supports converging IT technologies - security, networking, and storage
devices; systems, media gateways, and applications - from leading vendors
like Cisco, Juniper, Extreme, Dell, Microsoft, Foundry, Linux, HP, Avaya,
Aruba, Oracle, EMC, Nortel, 3Com, Brocade and more!
Get up and going quickly
with an off-the-shelf MSP package starting at $25,000.
Contact our sales team for a quotation and to learn about our Redcell MSP Program complete with a bundled application package for hosting and options for application resale, development tools, and customer self-care portals.
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