Solutions : Unified Communications VoIP

Redcell presents a single pane of glass of the datacenter and provides our administrators the power and flexibility to manage it with a customizable permission-based graphical user interface (GUI).

Juan Barrera, Internet Systems Manager at Weslaco ISD

Unified Communications / VoIP

Converged Management Solution for Video, Voice and Data

The Redcell Unified Communications Solution consolidates and automates IT operations across video, voice, and data infrastructures - all with one GUI. Redcell provides visibility into how your converging environment is operating --giving you precise control to direct it according to your business needs.

Redcell takes management of the variety of converging IT technologies in a UC environment - routers, switches, media gateways, media servers, etc - beyond the individual devices to consolidate management through one unified system. Redcell provides a single unified view for discovery, configuration, monitoring, inventory, troubleshooting, and reporting for your multi-vendor network environment. This results in better service delivery, resource allocation and utilization, increased system productivity and reliability, increased IT performance, rapid deployment & changes of devices and services and increased automation

Powered by Dorado Software's Redcell Device Drivers and modular application architecture, this scalable solution can manage devices from multiple vendors. The Solution integrates with all Redcell applications including enhanced capabilities for performance and service monitoring, service provisioning, and more.

This Redcell solution is comprised of Redcell OpsCenter, Redcell Advanced Monitors: Cisco IPSLA, Avaya RTCP

  • Benefits
  • Features
  • Products

Unified Communications / VoIP Benefits

  • Consolidate management systems
  • Simplify Voice Quality monitoring & reporting
  • Simplify troubleshooting
  • Increase reliability
  • Reduce software maintenance costs
  • Scalable Deployment Options (single server to high availability)
  • Out-of-the-Box solution

Unified Communications / VoIP

Auto Deep Discovery & Inventory

  • Network and application infrastructure for Unified Communications


  • Hierarchical visual mapping of VoIP/UC network with alarm propagation


  • Comprehensive thresholding on jitter, latency and packet loss statistics
  • QoS monitoring & MOS scoring for VoIP
  • Real-time device health & performance

Configuration, Change and Compliance

  • Real-time configuration changes - bulk or individual
  • Configuration backup, restoration, archiving, deployment & comparison
  • OS/FW staging & deployment
  • Configuration change detection & notification
  • Policy-based compliance evaluation & reporting
  • Automated configuration remediation

Comprehensive Reporting

  • Inventory: By Device, subcomponent, interface, service
  • Change/Compliance: who, what, when, how

Consolidated Support for Unified Communications

  • Media gateways
  • Media servers
  • Core & access routers
  • Core & access switches
  • Wireless devices
  • Firewall/VPN devices
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