Solutions : Service Provider Solutions : Managed Services MSP

We were impressed with Redcell's proactive capabilities. Upon installation, Redcell immediately began adding value to our network operations

Dave Nebral, Network/Telecom Manager at Greatbatch

Managed Services (MSP)

Redcell Portfolio of Management Services to Enhance your MSP Business

While the customer demand for outsourced IT & operations functions and services continue to gain popularity to reduce maintenance and training costs, Managed Service Providers (MSPs) face many challenges to satisfy this demand, including:

  • Differentiating themselves from hardware resale commonditization and "me too" monitoring capabilities
  • Diverse service offerings requires diverse expertise, and a usually a different tool for each service offered

The Redcell product portfolio offers MSPs a single console to offer a full lifecycle of management services including: discovery, topology, dependencies (CMDB), inventory, configuration management of resources & assets, service and application allocation and provisioning, proactive monitoring, health performance and change compliance, event notification and troubleshooting, remediation and resolution, OS/ firmware updates and patching.

The Redcell MSP solution provides the ability to offer a portfolio of revenue generating services, such as:

  • Monitoring
    • Basic event/fault
    • Change detection
    • Compliance (configuration and/or security)
    • Security Event
    • Performance (Basic, Advanced QoS, and/or Advanced VoIP)
    • Advanced Monitoring (Application/Service)
  • Configuration
  • Deployment/Configuration
  • Backup & restore
  • Update & patch
  • Service / Application provisioning an deployment
  • Disaster recovery
  • Inventory and Auditing of Assets
  • Automated remediation, configuration, disaster recovery
  • Benefits
  • Downloads
  • Device
  • Pricing
  • Increase Margins
  • Drive stickier, more intimate relationships with customers
  • Quickly Generate New and Reoccurring Revenue Streams
  • Differentiate Your Business and Gain Account Control
  • Reduce Operational Costs of Service Delivery
  • Agentless Management
  • Capitalize on Market for Compliance & IT Governance
  • Deliver New & Pro-Active Services
  • Improve ROI of Service Delivery
  • Reseller License with Unlimited Use
  • Bundled Application Pricing
Redcell Managed Services Solution,
Simplify and Enhance Service Delivery Datasheet (pdf)

Device Support

Multi-vendor, multi-technology

  • Supports converging IT technologies - security, networking, and storage
    devices; systems, media gateways, and applications - from leading vendors
    like Cisco, Juniper, Extreme, Dell, Microsoft, Foundry, Linux, HP, Avaya,
    Aruba, Oracle, EMC, Nortel, 3Com, Brocade and more!

Get up and going quickly

with an off-the-shelf MSP package.

Contact our sales team for a quotation and to learn about our Redcell MSP Program complete with a bundled application package for hosting and options for application resale, development tools, and customer self-care portals.

Contact for a FREE Trial!
Demo Redcell Today!

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