Solutions : Service Provider Solutions : Managed Services MSP

Redcell gives our customers keen insight into their infrastructure inventory and how it is being used. They have provided us with valuable information to assist our customers to fully exhaust their infrastructure investment, while identifying necessary upgrades.

Hilly Sackstein,
CEO, Virtual Graffiti
Certified reseller of Dorado Software's Redcell enterprise products

Managed Services (MSP)

Redcell Portfolio of Management Services to Enhance your MSP Business

While the customer demand for outsourced IT & operations functions and services continue to gain popularity to reduce maintenance and training costs, Managed Service Providers (MSPs) face many challenges to satisfy this demand, including:

  • Differentiating themselves from hardware resale commonditization and "me too" monitoring capabilities
  • Diverse service offerings requires diverse expertise, and a usually a different tool for each service offered

The Redcell product portfolio offers MSPs a single console to offer a full lifecycle of management services including: discovery, topology, dependencies (CMDB), inventory, configuration management of resources & assets, service and application allocation and provisioning, proactive monitoring, health performance and change compliance, event notification and troubleshooting, remediation and resolution, OS/ firmware updates and patching.

The Redcell MSP solution provides the ability to offer a portfolio of revenue generating services, such as:

  • Monitoring
    • Basic event/fault
    • Change detection
    • Compliance (configuration and/or security)
    • Security Event
    • Performance (Basic, Advanced QoS, and/or Advanced VoIP)
    • Advanced Monitoring (Application/Service)
  • Configuration
  • Deployment/Configuration
  • Backup & restore
  • Update & patch
  • Service / Application provisioning an deployment
  • Disaster recovery
  • Inventory and Auditing of Assets
  • Automated remediation, configuration, disaster recovery
  • Benefits
  • Downloads
  • Device
  • Pricing
  • Increase Margins
  • Drive stickier, more intimate relationships with customers
  • Quickly Generate New and Reoccurring Revenue Streams
  • Differentiate Your Business and Gain Account Control
  • Reduce Operational Costs of Service Delivery
  • Agentless Management
  • Capitalize on Market for Compliance & IT Governance
  • Deliver New & Pro-Active Services
  • Improve ROI of Service Delivery
  • Reseller License with Unlimited Use
  • Bundled Application Pricing
Redcell Managed Services Solution,
Simplify and Enhance Service Delivery Datasheet (pdf)

Device Support

Multi-vendor, multi-technology

  • Supports converging IT technologies - security, networking, and storage
    devices; systems, media gateways, and applications - from leading vendors
    like Cisco, Juniper, Extreme, Dell, Microsoft, Foundry, Linux, HP, Avaya,
    Aruba, Oracle, EMC, Nortel, 3Com, Brocade and more!

Get up and going quickly

with an off-the-shelf MSP package.

Contact our sales team for a quotation and to learn about our Redcell MSP Program complete with a bundled application package for hosting and options for application resale, development tools, and customer self-care portals.

Contact for a FREE Trial!
Demo Redcell Today!

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