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Dorado Software offers a robust, scalable, and cost-effective solution to our customers. In addition, their ability to manage converging infrastructures of voice, data, and video is an ideal fit in our portfolio of Cisco and Avaya solutions.

Ken Apperson, President, Quagga

Welcome to Dorado Support

To keep you up and running, Dorado Software's Technical Support Center is available to meet your organization's needs with tailored customer support service plans including 24x7 assistance.

Our experienced, knowledgeable and accessible team of technical engineers provides attention through every aspect of the operational process, from development to implementation to production system support. By adhering to problem escalation and resolution processes, we are committed to ensuring our customers get up and stay up fast.

All Dorado customers are provided with unlimited calls and email support to Dorado's Technical Support Center during normal business hours, Monday - Friday, 9 AM to 5 PM, Pacific Standard Time (PST), excluding US standard holidays. In addition, Dorado offers an enhanced support package that includes unlimited calls 24 hours a day, 7 days a week.

To call our Technical Support Center 916-673-1127
To email Technical Customer Support: tsc@doradosoftware.com
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