Collaboration Platform to Build Network Operational Communities

Cross-Organization Collaboration to Work the Way You Want

The Cruz Portfolio leverages a collaboration and social application platform to help IT administrators build operational communities across management system silos.

The shared collaboration platform ignites real-time problem diagnosis to effectively manage complex converging networks:

    • Cross-organizational collabortation gives IT work groups a truly integrated and customizable experience to instantly access both vital network and service information, in addition to co-worker’s expertise, from anywhere.
    • Cruz's web-based UI offers ease-of-use, social networking, and collaboration capabilities across all Dorado Cruz products and 3rd-party applications.
    • Highly customizable portals offer flexible dashboards that you can easily tailor to present only the information that you desire, in the format that you like.
    • In a single solution, IT managers can view and manage diverse environments with multiple technologies and vendors.

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Cruz Collaboration Benefits

  • Cross-Organization Collaboration
  • Share information across operational work groups to solve network problems quicker and deliver services faster
  • Easy-to-use, integrate, maintain, and deploy
  • Flexible, adaptable to existing systems
  • Intelligent real-time diagnosis and troubleshooting
  • Easily create custom views to access information
  • Encourages cross-silo interaction and collaboration across all CruzOC and 3rd party applications
  • Role-based access, view and admin for secure and controlled access to resources

Cruz Collaboration Scenarios

  • Instant Access and Collaboration: Eliminate finger pointing, costly delays, and wasting IT staff’s time with cross-silo interaction.
  • Vendor and External Resource Integration: Improve the MTTR for critical and business affecting issues with timely access to context-driven vendor knowledge on equipment, system configurations, and related device dependencies.
  • In-house Expert Look-up and Engagement: Maximize your team’s experience and eliminate delays in waiting for vendor support but improving awareness and accessibility of co-worker’s abilities.

Key Architectural Features

  • Built-in Collaboration Platform including: Wiki, knowledgebase, instant messaging, message boards, activity tacking, shared calendar, user/user community capabilities and conference rooms.
  • Centrally managed architecture lets you manage geographically dispersed sites from a single instance
  • Asynchronous execution of tasks and automation eliminate wait for tasks to complete.
  • Shared user sessions reduce bandwidth and IO usage.

Cruz Options

Virtualized Resource Manager (VRM)
Learn more about VRM
Advanced Traffic Flow Management (TFA)
Learn more about TFA
High Availability (HA)
Learn more about HA
Dell OpenManage Essentials (OME) Integration
Learn more about OME